Christa Proper is the founder and Chief Executive Officer of Proper Connections, LLC. She brings more than 30 years of technology industry leadership, telecommunication expertise and executive management experience to her role.
Christa has served as a member of the Berkshire Chamber of Commerce board, OPASTCO’s CLEC committee, and the United States Telecommunications Association. She is also a past Board of Director of TANE (Telephone Association of New England).
Prior to starting her own company, Christa was Executive Vice President of CornerStone Telephone Company where she was responsible for business development, revenue assurance, and using technology solutions to solve business problems for enterprise customers. She was General Manager and Vice President of Business Development for Richmond Telephone and Richmond Networx. Christa’s strong leadership skills and her commitment to exceptional customer service helped grow Richmond to a multi-million dollar company, prior to its sale to CornerStone. Christa brought a big-picture perspective to Richmond Telephone and Richmond NetWorx, which played a key role in Richmond’s growth.
Dylan Proper is Vice President and Chief Financial Officer of Proper Connections, LLC. Prior to joining the family-owned and operated company, Dylan graduated Summa Cum Laude from the State University of New York at Cortland with a bachelor’s degree in Management.
Dylan brings an innovative and progressive dynamic to the company having increased phone system sales by 100% in his first year. He also oversees the rural healthcare division of the company, and has aggressively converted clients that participate in the FCC USAC program to consortium’s. As a result of his foresight and persistence, most clients have doubled their funding commitments.
Kara Proper is the Finance and Marketing Coordinator for Proper Connections LLC. She joined the Proper Connections team in 2019.
She received a Bachelor’s degree in Public Relations & Communications from Mount Saint Mary College in Newburgh, NY. She previously worked for a family-owned business where she was the Marketing Coordinator. In this position, she handled all Marketing and PR related facets of the company, and played an imperative role in billing, programming, reporting, and many other aspects. At Proper Connections, Kara assists in securing over $10 million in USAC funding annually for our customers. Since joining the team, our USAC consulting program has nearly doubled in size. Kara also completes the billing analysis for our enterprise customers and helps in the day-to-day accounting operations.
Kara brings a positive attitude and expertise in marketing and finance to the team. She is attentive, detail-oriented, and offers a positive perspective.
Marci Proper is the Director of Customer Relations for Proper Connections LLC. Prior to joining the family business, Marci graduated with a Bachelor’s Degree in Business Management.
Marci previously worked for Fairview Hospital as the Financial Coordinator/Patient Advocate and assisted in managerial duties. She was responsible for financial reporting, insurance verification, marketing programs, applicant screening, and patient admissions to healthcare programs and facilities by maintaining hospital guidelines.
Marci brings a drive, enthusiasm, and a level of healthcare knowledge to the company that is exceeded by none. She has reorganized the company’s website, launched social media campaigns and increased digital sales by 100%.