Actions always speak louder than words — our customers attest to the fact that we follow through with exceptional service. See for yourself:
“I am glad my corporate office decided to use Proper Connections for our communication vendor. Your company is and continues to be the quickest, most responsive, most helpful vendor I have ever had. Thanks again!”
Jacob Coury
Berkshire Healthcare, North Adams Commons in North Adams, MA
“Excellence in customer satisfaction! This is what you can expect from Proper Connections. They respond quickly and enthusiastically to get us back online ASAP! Their knowledge and ability to interact with other systems and vendors was reassuring to say the least. In a critical patient area, an expedient response is of the utmost importance. Equally impressive is their continued communication and follow-up after our issue resolution.”
Christina Cahill
Registered Nuclear Medicine Technician for Fairview Hospital in Great Barrington, MA
“Proper Connections is a company that has supported the Nursing Care Center for years and I have found them to be professional and highly responsive. Their customer service leaves us with a feeling that we are the most important people in the world. We implemented a full upgrade of our phone system last year and then recently a full wireless upgrade to our site. The Proper practically moved in with us to ensure everything was installed properly and all our questions were answered. I would not hesitate to hire Proper for all your communication and technical needs.”
William Kittler
Administrator for Kimball Farms Nursing Care Center in Lenox, MA
“I have had the pleasure of working with Proper Connections over the last year on multiple occasions. Proper Connections always demonstrates willingness to get the job done in a quick and timely manner. Their knowledge and troubleshooting expertise is remarkable. We are very fortunate to have someone with his knowledge and expertise on our team. They are a real pleasure to work with. We sure hope this relationship will continue.”
Regina Cooper
Office Manager at Macony Pediatrics in Great Barrington, MA
“It gives me great pleasure to recommend and endorse the work efforts of Proper Connections, LLC as a value-added partner of Bassett Healthcare Network and Bassett Medical Center. Since July 2014 Proper Connections has worked on behalf of Bassett Healthcare for the express purpose of submitting information for our rural health care funding, under the Telecommunications program as well as the Healthcare Connect Fund.
Proper Connections LLC has been consistent, comprehensive, and timely with their refund paperwork and processing to insure consistent savings for Bassett. Overall, we have been very pleased by their responsiveness to maintain and expand upon opportunities that Basset qualifies for under the USAC fund.”
Brian Miller
Director of Network Technology at Bassett Healthcare Network